Privacy Policy

We collect information you provide directly to us, such as your name, email address, company name, and any message content when you submit a contact form or register for the client portal.

We collect information automatically when you visit our site, including your IP address, browser type, pages visited, and referring URLs. This information is used to understand how visitors use our site and to improve our services.

When you use the client portal, we collect authentication data and activity logs to secure your account and provide our services.

We use the information we collect to respond to your inquiries, provide and improve our services, send you information about our services (where you have opted in), and comply with our legal obligations.

We do not use your information to build advertising profiles or sell your data to third parties.

Client portal data is used exclusively to deliver the managed security services you have contracted with us.

We do not sell, trade, or rent your personal information to third parties.

We may share information with service providers who assist us in operating our website, conducting our business, or delivering our services — subject to confidentiality obligations.

We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We implement administrative, technical, and physical security controls to protect your information against unauthorized access, disclosure, alteration, and destruction.

The client portal uses encrypted connections and requires authentication for all access. Access is restricted to authorized personnel on a need-to-know basis.

Despite these measures, no security system is impenetrable. We encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorized access to your account.

Our website uses cookies and similar technologies to maintain your session, remember your preferences, and understand how visitors use the site.

We use session cookies required for the portal to function, and analytics cookies to measure site traffic. We do not use tracking cookies for advertising purposes.

You can configure your browser to refuse cookies, though some features of the site may not function correctly without them.

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at the address below.

If you are a resident of a jurisdiction with data protection laws that provide additional rights (including rights under GDPR or CCPA), we will honor those rights as applicable.

We will respond to requests within 30 days. In some cases, we may need to verify your identity before processing your request.

If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact form at 9realmssecurity.com/contact.

This policy was last updated in March 2026 and applies to 9realmssecurity.com and the 9 Realms Security client portal.