CVE-2024-57728SimpleHelp Path Traversal Vulnerability
CISA Known Exploited Vulnerabilities Data
Description
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Required Action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA Due Date
May 8, 2026 (federal agency requirement)
Known Ransomware Campaign Use
Known — this CVE has been associated with ransomware campaigns.
Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728
External References
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Data sourced from the CISA Known Exploited Vulnerabilities catalog. CISA does not endorse any commercial product or service.