9 Realms Cybersecurity
AdvisoriesCVE-2024-57726

SimpleHelp Missing Authorization Vulnerability

Known Ransomware UseSimpleHelp SimpleHelpAdded April 24, 2026

CISA Known Exploited Vulnerabilities Data

Description

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Required Action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

CISA Due Date

May 8, 2026 (federal agency requirement)

Known Ransomware Campaign Use

Known — this CVE has been associated with ransomware campaigns.

Notes

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726

External References

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Data sourced from the CISA Known Exploited Vulnerabilities catalog. CISA does not endorse any commercial product or service.